At Avon, we offer our tele-calling services through a sophisticated in-house voice operations environment that provides a full range of high-volume, inbound / outbound call-handling services, including multi lingual customer support, operator services, directory assistance, credit services, card services, inbound & outbound telemarketing...
Back Office Services
With over ten years experience in Mail Management services, Avon is today, one of the most preferred service providers for many leading MNC banks. With a highly efficient and motivated techno-savvy team, we arrive at the quickest and most effective solutions for our clients, by blending mail operations with technology advancements.
We manage printing, dispatching & tracking of
- Customer Communications
- Banking Statements, Credit Card Statements and Advices
- Welcome Packs: Security products (Credit / Debit Cards, Banking, Loans)
- Insurance Communication
Avon provides thorough process support and backing for various business needs. We also have a formidable reputation for financial systems. Our domain specialists operate via hub-and-spoke connectivity model, which offers a wide range of services that enhances operational and organizational efficiency.
Manual reconciliation is time consuming, complex and error prone. In order to overcome these barriers, Avon offers Automatic Reconciliation (AAR) to its clients, which is a feature that customizes the service, on the basis of the unique need of every client. Avon’s Automatic Reconciliation is quick, easy and safe. It helps in matching millions of transactions across multiple accounts and calculates income / loss through foreign exchange transactions.
Avon offers to its clients, a cost-effective paper-to-electronic conversion solution, coupled with output quality. We have delivered speedy, seamless and high-quality data digitization services to organizations across various industries, enabling extraction / conversion of data from any source, namely digital, hand-typed, or handwritten.
Key Business Benefits
- Simplified financial operations with end-to-end operational support, streamlined processes and user friendly approach with customized applications
- Faster TATs, accelerated processing and clearing cycles
- Quicker credits and a more efficient means of check clearance, leading to a reduction in the potential for fraud
- Quality-driven services that lead to better customer service, adherence to critical SLAs, and enhanced customer satisfaction
- Scalability across a range of services
- Perceptive via customer reporting mechanisms and effective dashboard views
- High level of data security, assured data integrity (with conversion to electronic encryption format), with expert in-house IT support
- Quality output with a high level of accuracy and a wide choice of image formats
- Effective preservation, quick retrieval and access, easy storage, and effortless duplication of data