Business Support

Communications Management

Extraordinary service for extraordinary customers that goes above and beyond.

Communications Management

The most fundamental responsibility for us is to ensure that our clients are well informed and there is no slips or production mishaps that have occurred due to communication gaps. We aspire to keep our communications channels as efficient as possible so that we can help our clients enjoy utmost relevance, effectiveness and accuracy in requirements stating so that there are no loose loops in the information flow.

Managing communications has been our longest focus and we never abstain from innovating our models to get better than even, our best!

Our clients need our services for backward and forward integration. In simple terms, from raw stationery acquisitions to printing to dispatch and returns management, we are a one-stop shop offering every need from the start to its logical finish. This encompasses engagements with multiple vendors, incudes multiple approvals and business process flows each fulfilling a unique requirement of every client need. To provide an error-free experience for our clients, we have developed and employed unique and holistic tools that help us overcome redundancy in communications.

Our account managers and client experience teams help us achieve:

  • Pleasurable experience of doing business with us and engaging with our backend team. A systemic flow of information by means of MIS and reports help our clients stay update on the production status.
  • Domain Experts run all our main business channels and processes and engage directly with clients. Having a profound background in the client’s sector of business reduces the efforts our clients must put to educate us of process and mandatory requirements. Having inherent knowledge on these different sectors helps teams to work mutually and collaborate the best experiences. 
  • Supply Chains are managed and educated to responsibly handle wastes of client stationery which are high value products that cannot be carelessly regarded. Our waste management, retrieval and audit systems help us set effective control mechanisms to ensure that there is an end-to-end reconciliation of volumes.
  • Online Portals that have been curated and developed by our in-house teams helps our clients engage and retrieve all the information they require. Some of the salient opportunities our clients have with us are placing orders, secure data sharing, production status, template handling and management, proof and QA sample generation, package tracking, returns management and handling and live inventory status. Thus, this is what we mean when we say, end-to-end customer fulfilment services.
Get in Touch

Every business is unique and so is every process.
Speak to our expert team for custom process management.

Contact Us :
Ramanathan R
DGM, Sales & Marketing
George Royan
DGM, Operations
Corporate Office :
42,Jaleel Tower K.B Dasan Road,
Teynampet, Chennai - 600018,
Tamilnadu, India.

Branch Office :
Velluveli Vettil, Ground Floor,
No.38/658A, Mother Theresa Road,
Padivattom, Edappally,
Ernakulam - 682024,
Kerala, India.