Business Support

Our account managers and client experience teams help us achieve:

• Pleasurable experience of doing business with us and engaging with our backend team. A systemic flow of information by means of MIS and reports help our clients stay update on the production status.
• Domain Experts run all our main business channels and processes and engage directly with clients. Having a profound background in the client’s sector of business reduces the efforts our clients must put to educate us of process and mandatory requirements. Having inherent knowledge on these different sectors helps teams to work mutually and collaborate the best experiences. 
• Supply Chains are managed and educated to responsibly handle wastes of client stationery which are high value products that cannot be carelessly regarded. Our waste management, retrieval and audit systems help us set effective control mechanisms to ensure that there is an end-to-end reconciliation of volumes.
• Online Portals that have been curated and developed by our in-house teams helps our clients engage and retrieve all the information they require. Some of the salient opportunities our clients have with us are placing orders, secure data sharing, production status, template handling and management, proof and QA sample generation, package tracking, returns management and handling and live inventory status. Thus, this is what we mean when we say, end-to-end customer fulfilment services.